On 4/1 you received my $90 for a one year membership from PayPal. Today I temporarily canceled my account with PayPal to open a new one upon which you sent em an email saying my membership had expired. I think not! Unless of course you choose to return 11/12 of $90. Something I doubt that you will do. I intend to use XLC for the balance of the year.

You really need to review the facts before sending out clever automated emails that are dead wrong!

Sincerely,

Mark Deardorff

You are probably right Mark a lot of things are automated on the site and sometime things happen that surprise me too. I am not sure what has gone on here it will take me a little while to investigate. However let me reassure you that I will always respond responsibly a reasonable requests. I have manually reconfigured your account.

Your subscription cancellation has removed you from the plan you were subscribed to. My records show:

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Subscription Details
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Date of Sign Up: 31 Mar. 2009
Subscription Name: Subscription at www.excelcalcs.com - User: Mark Deardorff (medeardorff)
Subscription Number: S-2TN723301L215461B
Invoice Number: IYWZkZTQzNzYzMDc1
Subscription Terms:
$90.00 USD for each year


I also received a notification that you cancelled the subscription
Mark Deardorff's subscription to Subscription at www.excelcalcs.com - User: Mark Deardorff (medeardorff) has been cancelled.
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Cancellation Details
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Date of cancellation: 2 May 2009
Subscription Name: Subscription at www.excelcalcs.com - User: Mark Deardorff (medeardorff) Subscription Number: S-2TN723301L215461B
Invoice Number: IYWZkZTQzNzYzMDc1

Mark to save any further confusion I have removed the subscription button from the site. You can only a one off payment now - sorry to all users who prefer to set up a paypal subscription but I think it will be easier to administrate this way.