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TOPIC: Download limit irritation - site hangs and bombs
#2859
dreame (User)
Egg (Fresh Boarder)
Posts: 1
graphgraph
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Download limit irritation - site hangs and bombs 5 Years, 4 Months ago Karma: 0  
I have paid for a premium service and I get conned by the daily download limit - even after setting the trusted site as recommended. Apart from that I can't download one of the apps. and I am sure it has counted all those attempts against this stupid "limit" idea of yours.
What a con for all that money!!!!!!!!!!!!!!!!!!!!!!!!!11
 
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#2860
JohnDoyle[Admin] (Admin)
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Gender: Male MoreVision Location: LEEDS, WEST YORKSHIRE, UK Birthdate: 1965-02-24
Re:Download limit irritation - site hangs and bombs 5 Years, 4 Months ago Karma: 493  
Firstly sorry it took me a little time to notice your post. I am not quite sure what the problems is. Let's try to eliminate possible problems:

  • Are you sure you are logged into the site when you download. CHECK: "Hi, dreame" should appear in the Member Login area (top right hand margin).

  • What browser are you using? If it is an old browser it may not be supported. Install a new version of Internet Explorer, FireFox or Chrome these are all supported.

  • What error message do you get when you try to download? I can't see how it can be a download limit message because the down load log shows that you have not managed a single download yet.


The last thing we want to do is to disappoint you or swindle you in any way. We offer a full money back guarantee all you need to do is request it. Hopefully we can resolve the problem and get your downloads going. Once again apologies for any upset caused and for not dealing with this promptly.
 
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Last Edit: 2012/07/06 10:26 By JohnDoyle[Admin].
 
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