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TOPIC: Problem with Change Unit
#3729
Capel (User)
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Problem with Change Unit 12 Months ago Karma: 0  
Hello

I have a problem installing the add in Change Units.

I have downloaded the Change Unit, i have followed the instruction in the PDF, but when i open excel, put me this message:

"The format and the extension of the archive " Changeunits.Xll" Not Match. May the file is damage o is not safety. Don Open if you ..."

so after , i put the option yes, and excel opens, but with a lot of characters without sense.

So i cant use the Add-in, if you can help i will appreciate it.

Thanks a lot for your time!
 
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#3730
JohnDoyle[Admin] (Admin)
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Gender: Male MoreVision Location: LEEDS, WEST YORKSHIRE, UK Birthdate: 1965-02-24
Re:Problem with Change Unit 12 Months ago Karma: 494  
Occasionally a file fails to completely download due to internet connectivity problems. Could you simply try to download and try again for me. This usually remedies the problem.The file size in this case is 309.79 Kb check that this matches the size of your download. I have checked by downloading myself the file size on my system shows 310kb and it opens with no issues.
 
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#3731
Capel (User)
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Re:Problem with Change Unit 12 Months ago Karma: 0  
Thanks for the answer !

ive done that , but still not working.

Any another help ?

Thanks!
 
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#3732
JohnDoyle[Admin] (Admin)
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Re:Problem with Change Unit 11 Months, 4 Weeks ago Karma: 494  
 
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#3733
Capel (User)
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Re:Problem with Change Unit 11 Months, 4 Weeks ago Karma: 0  
thanks for the answer.

I Downloaded the addin from the page , i installed the addin, but when and try to use the function (change-units) it in the cell appears this :

"This version of excel is not supported"

can u confirm me if the problem is that i am using excel 2016 ? and this can explain because cant use the Change unit of excelcals.com?

thanks !
 
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#3734
JohnDoyle[Admin] (Admin)
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Re:Problem with Change Unit 11 Months, 4 Weeks ago Karma: 494  
The changeunits addin is not produced by us but is the work of the people running the Dimension Engine Site. We included it here because we thought it is very useful for our users. However if you have any problems with the addin may I suggest you contact the originators website. I'm sure they will be happy to help.
 
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